Do you need technical assistance?

To receive after-sales support for a Cadorin parquet floor you have already purchased, or information about cleaning and maintenance products, please complete the contact form below.

The Cadorin Technical Support team will review your request and reply as soon as possible.

Every Cadorin parquet floor is the result of a production process that is identified and traceable over time. For this reason, we can provide technical support even many years after purchase, helping customers identify the original treatment applied to the parquet and the correct methods for cleaning, maintenance, restoration, or refinishing.

To enable us to provide an accurate assessment, please complete the following form with as much information as possible.

Please remember that fields marked with an * are mandatory.

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Name & surname or Company *

Email *

Telephone

City *

Country *— Seleziona un'opzione —AfghanistanAlbaniaAlgeriaAndorraAngolaAnguillaAntartideAntigua e BarbudaArabia SauditaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelgioBelizeBeninBermudaBhutanBielorussiaBirmaniaBolivia (Stato plurinazionale della)Bonaire, Saint Eustatius and SabaBosnia-ErzegovinaBotswanaBrasileBrunei DarrussalamBulgariaBurkina FasoBurundiCambogiaCamerunCanadaCapo VerdeChadCileCinaCiproColombiaComoreCongoCongo (Repubblica Democratica del)Costa RicaCosta d’AvorioCroaziaCubaCuraçaoDanimarcaDominicaEcuadorEgittoEl SalvadorEmirati Arabi UnitiEritreaEstoniaEtiopiaFederazione RussaFijiFilippineFinlandiaFranciaGabonGambiaGeorgiaGeorgia del Sud e Isole Sandwich AustraliGermaniaGhanaGiamaicaGiapponeGibilterraGibutiGiordaniaGreciaGrenadaGroenlandiaGuadalupaGuamGuatemalaGuernseyGuiana FranceseGuineaGuinea EquatorialeGuinea-BissauGuyanaHaitiHondurasHong KongIndiaIndonesiaIran (Repubblica Islamica dell’)IraqIrlanda (Repubblica dell’)IslandaIsola di BouvetIsola di ManIsola di NataleIsola di Saint BarthélemyIsole AlandIsole CaymanIsole Cocos (Keeling)Isole CookIsole Falkland (Malvinas)Isole FaroeIsole Heard e McDonaldIsole Marianne SettentrionaliIsole MarshallIsole NorfolkIsole Saint Pierre e MiquelonIsole SalomoneIsole Svalbard e Jan MayenIsole Turks e CaicosIsole Vergini (americane)Isole Vergini (britanniche)Isole minori esterne degli Stati Uniti d’AmericaIsraeleItaliaKazakistanKenyaKirghizistanKiribatiKorea (Repubblica Democratica del Popolo della)Korea (Repubblica della)KosovoKuwaitLesothoLettoniaLibanoLiberiaLibiaLiechtensteinLituaniaLussemburgoMacaoMacedonia del nord (Repubblica di)MadagascarMagliaMalawiMaldiveMalesiaMaliMaltaMaroccoMartinicaMauritaniaMauritiusMayotteMessicoMicronesia (Confederazione di stati della)Moldova (Repubblica della)MonacoMongoliaMontenegroMontserratMozambicoNamibiaNauruNepalNicaraguaNigerNigeriaNiueNorvegiaNuova CaledoniaNuova ZelandaOmanPaesi BassiPakistanPalauPalestina (Stato della)PanamaPapua Nuova GuineaParaguayPerùPitcairnPoloniaPolynesia FrancesePorto RicoPortogalloQatarRegno Unito della Gran Bretagna e dell’Irlanda del NordRepubblica Araba della SiriaRepubblica CecaRepubblica CentrafricanaRepubblica Democratica Popolare del LaosRepubblica DominicanaRiunione (Isola della)RomaniaRuandaSahara OccidentaleSaint Kitts e NevisSaint Vincent e GrenadineSaint-Martin (parte Francese)SamoaSamoa americaneSan MarinoSant’Elena, Ascensione e Tristan da CunhaSanta LuciaSao Tome e PríncipeSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (parte dei Paesi Bassi)SlovacchiaSloveniaSomaliaSpagnaSri LankaStati Uniti d’AmericaStato della Città del VaticanoSudafricaSudanSudan del SudSurinameSveziaSvizzeraTagikistanTaiwan, Repubblica di CinaTanzania (Repubblica Unita della)Territori Meridionali FrancesiTerritorio Britannico nell’Oceano IndianoThailandiaTimor EstTogoTokelauTongaTrinidad e TobagoTunisiaTurchiaTurkmenistanTuvaluUcrainaUgandaUngheriaUruguayUzbekistanVanuatuVenezuela (Repubblica Bolliviana del)VietnamWallis e FutunaYemenZambiaZimbabweeSwatini (Regno di)

Province *— Seleziona un'opzione —AgrigentoAlessandriaAnconaAostaL’AquilaArezzoAscoli-PicenoAstiAvellinoBariBarletta-Andria-TraniBellunoBeneventoBergamoBiellaBolognaBolzanoBresciaBrindisiCagliariCaltanissettaCampobassoCarbonia IglesiasCasertaCataniaCatanzaroChietiComoCosenzaCremonaCrotoneCuneoEnnaFermoFerraraFirenzeFoggiaForli-CesenaFrosinoneGenovaGoriziaGrossetoImperiaIserniaLa-SpeziaLatinaLecceLeccoLivornoLodiLuccaMacerataMantovaMassa-CarraraMateraMedio CampidanoMessinaMilanoModenaMonza-BrianzaNapoliNovaraNuoroOgliastraOlbia TempioOristanoPadovaPalermoParmaPaviaPerugiaPesaro-UrbinoPescaraPiacenzaPisaPistoiaPordenonePotenzaPratoRagusaRavennaReggio-CalabriaReggio-EmiliaRietiRiminiRomaRovigoSalernoSassariSavonaSienaSiracusaSondrioTarantoTeramoTerniTorinoTrapaniTrentoTrevisoTriesteUdineVareseVeneziaVerbaniaVercelliVeronaVibo-ValentiaVicenzaViterbo

Describe the wood product — finish or any other details you are aware of — and your request *

. We provide information only about CADORIN PARQUET, WALL COVERINGS and PRODUCTS

Where was it purchased? *

Retailer’s name

the following Approximate

Approximate purchase date

Year

Approximate quantity purchased in square metres

Sqm

Where is it installed?

Home, yacht, hotel, shop, office or other

Do you still have any of the following documents to attach?

• Packaging label (QR code)
• Cadorin Quality Certificate
• Invoice
• Delivery note
• Order confirmation

Attachments: documents and photos

Drag & Drop Files, Choose Files to Upload

To allow us to carry out an accurate technical assessment, please attach some photographs. The maximum total size of all files is 10 MB. Preferably: an overview of the boards, a detailed photo of the issue, and a close-up photo with a white A4 sheet or a coin placed nearby to help us understand its dimensions.

Accettazione GDPR *

• I have read and agree to the Privacy Policy *

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Why do we ask for all this information?

Every Cadorin parquet floor is different.

The wood species, manufacturing process, finish, year of production, and intended use all affect the type of work required. The more information we receive, the more accurate our technical response will be.

Cadorin Technical Support is provided directly by company personnel who are familiar with the production characteristics and finishes applied to the parquet floors manufactured over the years.

When the available documentation allows it, we can trace the production batch and identify the original manufacturing and finishing process, providing recommendations that are consistent with the installed parquet floor.